Recent Activities

This study was a part of my attribute weights estimation process wherein it explores transit stakeholders' perspectives on service quality attributes and the major highlights are:

• Stakeholders have given higher importance to primarily operational attributes.

• Safety, security, and reliability (functional aspects) were of the least importance.

• Academicians rated customer service high, whereas non-academicians prefer comfort.

• Overall weight of attribute sets is not significantly different across stakeholders.

• Perceptions are derivative of transit system development or stabilization in a city.

The article utilizes four CAWI survey methods to examine their feasibility in an Indian metropolitan city New Delhi during COVID-19. It finds which, why, and how the execution of survey methods plays a pivotal role in getting large, complete, and useful number of responses for the Transit Performance Evaluation (TPE).

This study was a part of my survey methodology design process wherein I used the knowledge to standardize the Questionnaire for TPE. 

P.S: The standardization process of Survey Methodology Design is accepted for presentation at WCTR2023. 😊

My 1st Review Article on Transit Performance Evaluation (TPE) 😊. It discusses how, why, what, when, and which evaluation methods to pick for TPE. Also, generalizes stages in the TPE approach, and Indian practices of doing it.

While preparing the draft for this and presenting it, had a fascinating idea that further helped me build a methodology for a comprehensive approach in TPE.

P.S: The manuscript on the comprehensive TPE approach is under journal review. Will be sharing soon. 🙂

The presentation discussed about stages of Transit Planning and Optimizing its services for short and long term optimization commensurable to passengers. 

Also, suggests, Transit Performance Evaluation shall be a periodic and continuous efforts to retain existing and attract potential transit commuters.